Crossroads of Western Iowa Blog

NO WORRIES!

Posted by Ric Miller on Feb 19, 2015 1:48:17 PM

Colloquial sayings surface out of acceptance and frequent usage, and invariably some become acronyms before our little texting fingers can adjust.  I would have to say, that years ago, if I overlooked something or forgot to follow-up with someone, they would have replied "no problem" or "no big deal".

Replacing that colloquial saying today is "no worries".

I don't know how many times I've been on the receiving end of that phrase, which tells you that I may be overlooking or forgetting things too often.  I have apologized for not getting back to someone on the same day that I received their email.  "No worries."  I have inadvertently forgotten to attach a file or copy someone on a communication.  "No worries."  Those who share this response must be very forgiving people. 

Or maybe it's the environment where we work.  Crossroads of Western Iowa has been providing services to Clients with intellectual disabilities, serious mental illness and brain injury . . . this year, marking 40 years for the non-profit organization!  We do as we have always done . . . we put the Client first!  No worries!  For the parent or family member, they trust us to care for their loved one. No worries. For those who share a concern, they know that we will respond accordingly and in a timely manner.  No worries.  When hiring new staff, we thoroughly screen their background with reports from law enforcement, driving records and drug testing, not to mention professional references.  No worries.

A worry-free world may be unrealistic.  So what do we do when we have worries?  Are there ways to plan or prepare for those worries that may surface?  If you are a Client, can you express your worries to a staff person?  If you're a parent, where would you turn first?  If the national media featured a story on another provider several states away, experiencing a crisis or hardship, where would you go to gain answers from a local perspective?  We invite you to take a moment to share your thoughts.

The future looks very promising for the residential, day habilitation and employment services at Crossroads.  Sometimes a change is not always perceived as positive, but we will always have the best interest of the Client foremost in our thoughts and plans.  No worries. 

Topics: dedicated staff, disabilities, intellectual disabilities, serious mental illness, brain injury, best-of-class